Abri and Scotty Hair

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FAQ

You can contact us using the form below:

Thank you for your inquiry! At Abri and Scotty Hair, we understand the importance of timely delivery. Our estimated delivery time for orders depends on various factors such as the shipping method selected, your location, and any potential customs procedures. Typically, orders are processed within 1-2 business days and delivered within 5-10 business days for domestic shipments. International shipments may take a bit longer due to customs clearance processes.

However, please note that these are general estimates and actual delivery times may vary slightly. We strive to provide accurate tracking information so that you can keep an eye on your order’s progress every step of the way.

If you have any specific concerns or need further clarification regarding your order’s delivery timeframe, our customer support team is here to assist you promptly. Feel free to reach out to us with your order details, and we’ll be happy to provide more specific information tailored to your situation.

We greatly appreciate your interest in Abri and Scotty Hair products, and we look forward to delivering exceptional service along with our high-quality hair products directly to your doorstep!

Click here to track your order.

To update your order from the Abri and Scotty Hair website, you can follow these steps:

  1. Visit the Abri and Scotty Hair website and log into your account.
  2. Navigate to the “My Orders” or “Order History” section, which is usually found in the user account dashboard.
  3. Locate the specific order that you wish to update and click on it to open its details.
  4. Look for an option such as “Edit Order” or “Modify Order.” Click on it to proceed.
  5. You will likely be presented with a list of items in your order, along with options to add or remove products, change quantities, or even select different variants if available.
  6. Make the necessary changes to your order by selecting the appropriate options or updating quantities as desired.
  7. After making all the desired updates, review your changes carefully to ensure everything is correct.
  8. Finally, click on the “Update” or “Save Changes” button (or any similar action) to confirm and apply your updates.


If you encounter any issues during this process or have further questions, We recommend reaching out directly to Abri and Scotty Hair customer support for assistance. You can also email us: info@abriandscottyhair.com Or Call us at: 1.438.622.9948 We will be more than happy to help you with any specific concerns regarding updating your order details.

Remember that it’s always a good idea to double-check all changes before confirming them, ensuring that they align with your preferences and requirements.

At Abri and Scotty Hair, we value our customers’ satisfaction and strive to provide a seamless shopping experience. We understand that there may be instances where you may need to cancel your order.

As a customer, you have the right to cancel your order within a certain timeframe, typically before it has been shipped. To exercise your cancellation rights, please reach out to our customer support team as soon as possible with your order details.

It’s important to note that once an order has been shipped, cancellation may not be possible. In such cases, we recommend contacting our customer support team for further assistance regarding returns or exchanges.

We aim to make the process as smooth as possible for our customers and are committed to resolving any issues or concerns promptly. Should you have any questions or require clarification regarding your order cancellation rights at Abri and Scotty Hair website, please don’t hesitate to contact us.

You can inform us of your decision:

We will reimburse you no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Thank you for reaching out to us regarding your order at Abri and Scotty Hair website. We understand that sometimes circumstances change, and you may need to cancel your order. While we strive to provide excellent customer service, our refund policy is subject to the terms and conditions set by Abri and Scotty Hair. To explore the possibility of a partial refund, we recommend contacting their customer support team directly. They will be able to assist you further with any cancellation requests and discuss any potential refunds that may be available based on their policies. We appreciate your understanding in this matter and hope that Abri and Scotty Hair can provide a satisfactory resolution for you. If there’s anything else we can assist you with, please feel free to let us know.

Please refer to our shipping policy at the bottom of the page below.
Our Shipping Policy

HAVE QUESTIONS ABOUT ABRI & SCOTTY HAIR

Virgin hair refers to hair that has never been chemically processed, meaning it has not been dyed, permed, or treated with any other chemicals. This type of hair is considered the purest and most natural form of human hair. It retains its original texture, color, and cuticle alignment.

On the other hand, Indian Remy hair is collected from donors in India. It is also considered high-quality human hair, but it may have undergone some minimal processing. The cuticles are usually intact and aligned in one direction to prevent tangling.

While both types of hair are sought after for their quality and durability, virgin hair tends to be more expensive due to its untouched nature. It offers the flexibility to be styled or colored according to your preference since it has not undergone any chemical treatments.

The longevity of hair depends on various factors, such as the quality of the hair, how well it is cared for, and individual usage. At our company, we take pride in providing high-quality hair that is designed to last. With proper maintenance and care, our hair extensions can typically last anywhere from 6 months to a year or even longer. It’s important to follow the recommended care instructions provided with your purchase to ensure the best possible lifespan for your hair. If you have any specific concerns or questions about our products, please feel free to ask.

Indian Remy 2.5 oz. Virgin Hair 3.5 to 4oz.

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